Privacy Policy
Smart Heart & Medical is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including any SMS communications.
1. Information We Collect
We may collect the following types of personal information when you engage with our services:
- Contact Information: Your name, phone number, email address, and mailing address.
2. How We Use Your Information
We may use your personal information to:
- Schedule and manage your appointments.
- Send appointment reminders and follow-up messages.
- Provide customer support and respond to your inquiries.
- Comply with legal and regulatory requirements.
3. SMS Consent and Communication
By opting into SMS communications, you agree to receive text messages from us regarding:
- Appointment reminders
- Follow-up messages
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 messages per week related to appointments or billing.
Potential Fees
Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Methods
You may opt-in to receive SMS messages from us through the following methods:
- Verbally, during a conversation with our staff.
- By filling out a paper form at our office.
Opt-Out Methods
You can opt-out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS message you receive.
- Contacting us directly at 702-473-5333.
Help and Support
If you experience any issues with SMS communications, you can reply with the keyword “HELP” or contact us at 702-473-5333.
4. Information Sharing and Disclosure
We do NOT share, sell, rent, or trade your personal information or SMS opt-in data (including phone numbers) with third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data storage, encryption, and access controls.
6. Your Rights
You have the right to:
- Withdraw your consent for SMS or other communications.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Please review this page periodically for updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: 702-473-5333